Technical Support Engineer
Category: IT Support
Position: Technical Support Engineer
JBRSOFT is looking for a passionate Computer Science/Information Technology graduate to oversee the office's IT support. You will assist with the installation and configuration of computer hardware and portable devices (Desktops, Laptops, Android and iOS smart devices), Rack and Tower Servers, Operating Systems (Windows, Linux, MacOS), firmware, application software, and so on. JBRSOFT is an excellent place to advance your career if you want to be a part of a winning team.
Job Responsibilities
- Install and configure of computer hardware and portable devices (Desktops, Laptops, Android and iOS smart devices), Rack and Tower Servers, Operating Systems (Windows, Linux, MacOS), firmware, application software, and so on.
- End-user support for using Microsoft 365 apps.
- Install, configure, and manage Windows and Linux Server.
- Provide support to maintain Local Printers, Network Printers, Copier, Scanners, Local Area Networks, Internet, CCTV Surveillance System etc.
- Provide day-to-day onsite and over the phone support as required.
- Diagnose hardware, software and network problems and troubleshoot as appropriate.
- Ensure all systems are secured and protected from online and offline threats.
Employment Status
Full-time (5 days in a week)
Workplace
- Gulshan-2, Dhaka ( Management Science for Health (MSH) Office
Qualifications
- Bachelor degree in Computer Science & Engineering/ Information Technology
Experience
- Minimum 3 year(s)
Duration of contract
- 10 Months with a possibility of extension upon performance and availability of funds.